How Business Operations Shifted from Static to Automated in the Last Decade

Automation has been a very common trends the world over, and for good reason. Over the last several years, and in fact the entire decade, we have seen automation being implemented in companies which hitherto had no concept of it.

For the most part, automation of processes and operations has a positive impact on the workflow and organizational structure, since it takes away the element of human error and fills in the gaps where human intelligence may falter and deviate from the task at hand.

In addition to that, it gives people more time to focus on the main aspects of the business, and keeps attention where it is needed more.

A History of Automation in Enterprises

It all began with the machines that took over human workers in the production and supply chain process. In fact, almost all the technological innovations, with regards to machinery, in the last century or so have come into being for the want of automation and organizational ease.

Technology has always remained at the forefront of the automation revolution, and even several decades back, it rendered a number of human interventions redundant. This particular facet of technology is now being taken for granted, as expectations for this driving force continue to be geared towards a full takeover of business processes in no more than another 5-10 years.

Business Process Automation and its Advantages

Business Process Automation (BPA) has a number of benefits towards organizational operation as well as end goals. Following are some of those benefits.

  • An increase is process efficiency is a telltale result of business process automation. In the most basic sense, it allows employees to be more productive ad produce better results in areas where human intelligence is paramount, such as strategy and analysis. Bottlenecks can be addressed quicker this way, and potential pitfalls can be identified preemptively, allowing correct action to be taken early on.

  • Process visibility is increased across the board, with managers and employees being able to view each aspect of a business process much more closely. This allows the involved parties to spot issues with the production and supply chain, as well as general business processes, and prevent even the slightest of hindrances.

  • Accountability is also increased by a wide margin with the implementation of business process automation, as every involved party has access to each process, and any shortcomings can be identified. This makes each member of the organization accountable for their part, and blame cannot be shifted to those who were not involved in a particular pitfall.


As technology progresses, so does the ability of companies to quickly overcome hurdles and move on to the next order, as well as produce more than ever before. In addition to that, startups are given the opportunity to compete with major players in their particular realms of business, and even on a global scale.

With just a little refinement on the technological side of things, and better training programs to aid with the adoption of automation, the future seems well and truly, in the flawless hands of the machine!

April Salsbury, MBA is a strategist, an analyst, an operational guru, a recognized leader and C-suite global healthcare executive with drive and focus for competitive markets. Co-host of The Business Forum Show and regular contributor to various business journals, she possess multi-functional and multi-national competencies with more than 15 years experience in business and healthcare. Her expertise is in invigorating revenue growth and infusing value of lean practices in growing companies through improvements to cash flow and operations management.

Fueling revenue, growth and profit, Salsbury & Co. is a consultancy firm focused on helping businesses and healthcare organizations achieve excellency. Our specialists have executive experience combined with deep functional expertise to provide our clients with services that drive real impact and results.

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