“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.”
Ideally, everyone you hire in your company would have the utmost respect for you and the company. But among the pool of respectful employees, there is at least one employee who may be disrespectful towards the upper management. This nature may come into them because of excelling in performance or being too brilliant, or just because of their arrogant nature. Whatsoever the reason, this is not an acceptable practice.
Additionally, such employees also lower the overall morale and spread negativity in the company. But the true essence of leadership comes in when you have the ability to handle all types of employees. To help you out in handling these disrespectful employees tactically, here are some tips for you to follow.
Tip # 1: Stay Positive
We know it is really difficult to maintain a positive attitude in front of someone who is acting really rude and arrogant, but staying positive is the first step to test of your abilities as a leader. Of course, as a leader you would not like going and lowering yourself down on the employee’s level, but no matter what the employee is saying, be it negative comments or insults, keep your cool and maintain a professional attitude. Even if they are doing it in public, try scheduling a meeting with them in person and make them feel they are important, that their concerns do matter.
Tip # 2: Show Them their Limits
During the recruitment process, interviews are scheduled to know the abilities, personalities and skills of an employee. When you see telltale signs that the employee has anger issues, or even when it is not evident, it is wise to present a document outlining their conduct and the organization’s expectations of them.
Often several issues among employees are a result of lack of communication, or when their concerns go unanswered. So, try to conduct meetings with employees and communicate with them often so that they can discuss all their issues. Showing them their limits within the company would also restrict them from any disrespectful act.
Tip # 3: Admit Blame
In some cases, the upper management is the reason for the creation of a distressed environment. When you find problems in your own management, it is always good to admit and accept the blame. This would sort the worst of issues and can encourage a civil and friendly environment in your organization. Also, accepting the blame would improve your management style, earning your entire team’s respect.
The best way to deal with disrespectful employees is to talk to them and communicate with them, as it can simplify the issues between you and your employee(s). But still if things seem difficult, follow these tips and resolve the matters quickly for better productivity.
April Salsbury, MBA is a strategist, an analyst, an operational guru, a recognized leader and C-suite global healthcare executive with drive and focus for competitive markets. Co-host of The Business Forum Show and regular contributor to various business journals, she possess multi-functional and multi-national competencies with more than 15 years experience in business and healthcare. Her expertise is in invigorating revenue growth and infusing value of lean practices in growing companies through improvements to cash flow and operations management.
Fueling revenue, growth and profit, Salsbury & Co. is a consultancy firm focused on helping businesses and healthcare organizations achieve excellency. Our specialists have executive experience combined with deep functional expertise to provide our clients with services that drive real impact and results.
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